On June 6, 2025, Chongqing Huanyu Automobile Sales Co., Ltd. celebrated its 25th anniversary. As a pioneer in China's second-hand car industry, Huanyu Automobile has written a colorful chapter in the field of second-hand cars with its 25-year innovation journey and the industry's first standardized service. From start-up stores in the used car market in Nan 'an District to a global used car export network, Huanyu Automobile has always used the courage to "dare to be the first" to create firsts in more than 20 industries and become one of the benchmark companies for the standardized and professional development of the used car market in China.

Breaking the situation and establishing the new: reshaping industry rules with standardization

On June 6, 2000, Huanyu Automobile was officially registered and established, becoming the first professional used car brokerage company in Chongqing. At that time, the used car market was still in the "scalper era", and low transaction transparency and asymmetric vehicle condition information were stubborn problems in the industry. Huanyu Automobile took the lead in breaking the unspoken rules of the industry. In 2001, it launched Chongqing's first standardized used car sales contract, clarifying core terms such as vehicle mileage, vehicle condition description, and after-sales protection, and transforming verbal commitments into legal texts. This initiative not only builds a wall of protection for consumers 'rights and interests, but also promotes the transformation of the industry from "one-shot sales" to contractual transactions, laying the foundation for the standardized development of the used car market.

In 2003, Huanyu Automobile created a new industry precedent and built Chongqing's first used car supermarket exhibition hall. In 2010, Chongqing's first 3000-square-meter indoor exhibition hall was completed. Unlike traditional open-air markets, this exhibition hall adopts a market-oriented operation model. All vehicles are displayed after professional testing, and vehicle condition reports are publicly available, completely subverting the trading model of "watching cars depends on eyesight and bargaining depends on luck". In 2013, Huanyu Automobile teamed up with third-party testing agencies to launch the "Motor Vehicle Condition Inspection Report", which included accident vehicles, blisters vehicles, and burned vehicles into the "three no for sale" red line, and established an "eight no for collection" access standard to establish a quality threshold for the industry and promote the standardization process of the used car evaluation system.

In 2015, Huanyu Automobile took the lead in formulating the "Standards for Integrity Management of Used Vehicles" under the guidance of Chongqing City Commerce Commission, covering six dimensions: credit evaluation, vehicle condition transparency, and price disclosure. It also established a "one vehicle, one code" traceability system. Consumers can scan the code to obtain vehicle life cycle information. In 2021, Huanyu Automobile won the title of "Integrity Management Demonstration Enterprise", and the integrity system it has built has become an industry model.

Service Revolution: Reconstructing the transaction experience with user thinking

In the service field, Huanyu Automobile has created a number of industry benchmark services based on "user pain points" as its innovation origin. In 2005, in response to the pain point of insecure after-sales sales of used cars, Huanyu Automobile launched Chongqing's first after-sales "three guarantees" service for used cars, promising warranty for core components such as engines and gearboxes, and supporting 24-hour road assistance. In 2010, the company further upgraded its service standards and launched the "1-year 20,000-kilometer warranty +7-day car return" policy, allowing consumers to enjoy car return service within 7 days. In 2021, the service will be upgraded again. Chongqing is the first to launch a "2-day free trial, use first and then buy" for used cars. This measure has increased Huanyu Automobile's customer satisfaction to 90%.

In the trading process, Huanyu Automobile also leads the trend. In 2003, the company built Chongqing's first independent second-hand car website. After the website was revised in 2010, it realized functions such as online car source display, financial plan calculation, and car booking, pioneering the O2O model of used cars. In 2012, Huanyu Automobile reached strategic cooperation with vertical media such as AutoHome and Yiche.com, becoming the first used car company in Chongqing to carry out precise online marketing. The proportion of online customers received exceeded 40% that year. In 2022, facing the challenges of special periods, Huanyu Automobile innovatively launched the "Good Car Night Market" service model to meet consumers 'demand for car purchases at night.

Integrity system: laying a solid foundation for development through system construction

Faced with the crisis of trust in the used car industry, Huanyu Automobile has built an integrity ecosystem through institutional innovation. The company took the lead in publicizing services such as "historical maintenance record inquiry" and "mileage traceability", and established a "one vehicle, one code" traceability system. Consumers can scan the code to obtain vehicle life cycle information, realizing the "sunshine" of used car transactions.

This integrity system has been authoritative recognition: in 2016, Huanyu Automobile was rated as "the Most Influential Brand in China's Used Car Industry"; in 2018, it became Chongqing's first "Used Car Integrity Management Demonstration Base"; in 2021, the company has been selected for the third time in a row. Selected into the "Top 100 National Used Car Dealers" and won the title of "Chongqing City Famous Trademark Enterprise". Driven by Huanyu Automobile's demonstration, the complaint rate of Chongqing's used car industry has dropped significantly, and the overall reputation of the industry has been significantly improved, setting a benchmark for the healthy development of the regional market.

Global layout: Develop international markets with innovative models

While deeply cultivating the domestic market, Huanyu Automobile uses the strategy of "integrating domestic and foreign trade" to explore the global market. In 2024, the company will build Chongqing's first used car export service platform, integrating full-chain services such as vehicle testing, logistics customs clearance, and overseas after-sales, forming an integrated model of "production, supply and marketing". As the first comprehensive service platform in western China integrating used car export, vehicle testing, preparation, endorsement, logistics, finance, and information services, this platform is based on "one base, two platforms, three major characteristics, and ten major service centers" The innovative development model provides comprehensive and one-stop service support for the used car export business.

In March 2024, after Huanyu Automobile was approved for the export of used cars, the first batch of 2 million yuan used cars exported to Belarus was cleared through the one-stop service of "transfer registration + deregistration". The tax refund cycle was shortened to 7 working days, and the efficiency was increased by 60%. At present, Huanyu Automobile's used cars have been exported to 12 countries and regions including Africa, Southeast Asia, and Central Asia.

25-year innovation journey: from breaker to leader

Over the past 25 years, Huanyu Automobile has taken innovation as its gene and created multiple industry milestones: Chongqing's first used car company to use VIS to enhance its brand image, the first community store model practitioner, the first used car certification report promoter, The first domestic and foreign trade integrated enterprise... Behind these "firsts" is the company's adherence to the concept of "integrity management, customer first" and a profound insight into industry trends.

Today, Huanyu Automobile has formed a diversified pattern of "used car sales + auto finance + export trade", serving more than 100,000 customers in 25 years. Standing at the new starting point of its 25th anniversary, Huanyu Automobile is taking "digital export platform + global service network" as its two-wheel drive, steadily moving towards the goal of "a century-old enterprise", and continues to lead China's used car industry towards standardization, specialization, and internationalization.